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+1 718 937 1919

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  ORDER PLACING & RETURNS    

Domestic Orders :
There is a $1000 USD minimum for all orders placed. Please allow 24-48 hours for orders to be processed. Payment terms are COD Cashier’s Check/Money Order and in some cases, a wire transfer maybe necessary before a shipment is released. Credit cards (Visa / Master) are accepted for domestic orders. We do not accept PayPal.

Shipping costs vary depending on the size of the order placed. Variety of popular shipping options is available including UPS, Gold Coast, and Daylight. We do support drop shipping. Please inquire for details. (Domestics are not included Puerto Rico or other US territories)

International Orders :

There is a $5000 USD minimum for all orders placed. Please allow at least 24-72 hours for orders to be processed. We will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose. Payment terms for all international shipments are limited to payment in full via telegraphic transfer (wire) prior to the release of any shipments. We are sorry; we do not accept Credit Cards or Pay Pal for international orders.

Orders less than $10,000 USD are generally shipped via UPS International or DHL. For orders totaling $10,000+, we usually ship using one of our trusted freight forwarders or let the customer make their own arrangements. Either way we work towards finding the most cost effective shipping solution without compromising speed and efficiency.
To view the most up-to-date status regarding your order, visit online My Account. You can also contact Customer Service at cs@bandrperfume.com

Returns:
You may return any unopened merchandise in its original condition; including original packaging. You must inform to customer service at cs@bandrperfume.com or +1 718 937 1919 within 3days of receiptmerchandise and you will receive a full refund less shipping and any Packing charges.
We will charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.
Before processing return, you must inform us with following information.
Your Company Name and Address
Contact person name
Phone number.
Invoice Number

Your reason for returning the merchandise. You will receivea Return Authorization Number (RAN)